Privacy Policy

*Last updated: \[9/3/2025]*

NoPigNeva (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile services, and SMS marketing programs.

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We may collect the following types of information:

* **Personal Information**: name, email, phone number, billing/shipping address, and payment details.
* **Order & Shopping Activity**: products you view, cart activity, and purchase history.
* **SMS Marketing Data**: mobile number, opt-in/opt-out status, message activity, and responses.
* **Location Data**: precise or approximate location if you enable location-based services.
* **Device & Technical Data**: IP address, browser type, operating system, and cookies.

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2. SMS Marketing & Mobile Messaging Compliance

We follow best practices and industry standards for SMS marketing compliance, including:

* **Consent**: You will only receive SMS messages if you opt in by providing your phone number and agreeing to receive marketing messages.
* **Clear Disclosure**: At sign-up, we disclose message frequency, possible carrier charges, and how to opt out.
* **Opt-Out Options**: You may opt out at any time by replying “STOP.”
* **Abandoned Cart Messaging**: If you provide your phone number during checkout, we may send limited abandoned cart reminders. These messages comply with opt-in rules and include a clear opt-out method.
* **Message Frequency**: We limit the number of messages sent and avoid sending during prohibited hours under applicable law.

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3. Use of Information

We use the information collected to:

* Process and fulfill your orders.
* Provide customer support.
* Send transactional and marketing SMS or email communications.
* Send abandoned cart reminders when applicable.
* Offer promotions, loyalty rewards, and personalized product recommendations.
* Provide location-based services, such as local offers, event notifications, or delivery updates.

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4. Location Tracking & Location-Based Services

If you enable location services on your device:

* We may collect and use location data to improve delivery accuracy, provide local promotions, and enhance shopping experience.
* You can disable location access at any time through your device settings.

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5. Third-Party Data Sharing

We do not sell your personal information. We may share your information with trusted third parties for the following purposes:

* **Service Providers**: payment processors, shipping companies, SMS platforms, analytics providers, and marketing partners.
* **Legal Requirements**: if required by law, court order, or government request.
* **Business Transfers**: if we undergo a merger, acquisition, or sale of assets.

All third-party partners are contractually required to safeguard your data and use it only for the services they provide.

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6. Data Retention

We retain personal data only as long as necessary for business purposes, legal obligations, or customer account activity. SMS consent records are maintained as required by applicable regulations.

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7. Your Privacy Choices

* **Opt-Out of Marketing**: Reply “STOP” to SMS messages or click unsubscribe links in emails.
* **Location Data**: Manage in your mobile device settings.
* **Cookies**: Adjust browser settings to limit tracking.

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8. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission is 100% secure.

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9. Children’s Privacy

Our services are not directed at individuals under 13. We do not knowingly collect data from children.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the updated “Last Updated” date.

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11. Contact Us

For questions about this Privacy Policy or your data rights, please contact us at:
**Email**: \[[email protected]]

 

 

 

Mobile Terms & Conditions

By providing your mobile number and opting in to NoPigNeva’s SMS program, you agree to the following terms:

 

1. **Program Description**

* You will receive text messages related to order updates, abandoned cart reminders, promotional offers, loyalty rewards, and other marketing communications from NoPigNeva.
* Message frequency may vary depending on your activity with us.

 

2. **Consent & Eligibility**

* By subscribing, you affirm you are the account holder of the mobile number provided or have the account holder’s permission.
* You must be at least 18 years old to participate.

 

3. **Opt-In & Opt-Out**

* You will only receive SMS messages if you voluntarily opt in.
* To stop receiving messages, reply **STOP** at any time. You may also contact customer service to opt out.
* Reply **HELP** for assistance.

 

4. **Message & Data Rates**

* Standard message and data rates may apply from your carrier.
* NoPigNeva is not responsible for charges billed by your carrier.

 

5. **Support**

* For support, reply **HELP** or contact us at \[[email protected]].

 

6. **Privacy & Data Use**

* Information collected through the SMS program will be used in accordance with our \[Privacy Policy].
* This may include abandoned cart reminders, promotional targeting, and location-based services if enabled.

 

7. **Third-Party Services**

* Messages may be transmitted by third-party SMS providers. These providers are contractually bound to use your information only for delivering program messages.

 

8. **Carrier Disclaimer**

* Carriers are **not liable for delayed or undelivered messages**. Message delivery may vary by location and network conditions.